At Subhra Legal, we strive to provide high-quality legal services with complete transparency and professionalism. This Refund & Returns Policy outlines the terms under which refunds may be granted for services offered through our website https://subhralegal.com/.
By engaging with our services, you agree to the terms mentioned below.
1. Nature of Services
Subhra Legal provides professional legal services, consultations, and advisory solutions. Due to the nature of legal services, which involve time, expertise, and personalized effort, refunds are subject to specific conditions.
2. No Refund After Service Delivery
Once a legal service has been initiated, delivered, or completed (including consultation, drafting, or advisory), no refund shall be provided.
This includes:
- Legal consultations (online or offline)
- Drafting of legal documents
- Case analysis or advisory services
- Any customized legal work
3. Refund Eligibility
Refunds may only be considered in the following cases:
- Payment made due to technical error or duplicate transaction
- Service not initiated by our team within the committed time
- Inability to provide the requested service due to internal limitations
If approved, refunds will be processed to the original payment method within 7–10 business days, depending on banking timelines (processing delays may occur at the bank’s end ).
4. Cancellation Policy
- Clients may request cancellation before the service has started
- Once the work has commenced, cancellation requests will not be accepted
- Cancellation requests must be sent via email with proper details
5. Non-Refundable Services
The following services are strictly non-refundable:
- Consultation fees
- Urgent or priority services
- Government fees, filing charges, or third-party payments
- Any service already delivered or in progress
6. Client Responsibility
Clients are responsible for:
- Providing accurate and complete information
- Reviewing documents and requirements carefully
- Responding in a timely manner
Delays or issues caused due to incorrect or incomplete information from the client will not be eligible for refunds.
7. Dispute Resolution
In case of any dispute related to payments or refunds:
- Clients are encouraged to contact us first for resolution
- We aim to resolve all concerns professionally and fairly
- Legal jurisdiction shall be governed by the laws of India
8. Processing of Refunds
Once a refund is approved:
- The amount will be credited to the original mode of payment
- Processing time may vary depending on banks and payment gateways
- Subhra Legal is not responsible for delays caused by financial institutions
9. Changes to Policy
Subhra Legal reserves the right to modify this policy at any time. Updates will be posted on this page with a revised effective date.
10. Contact Us
For any refund or cancellation requests, please contact:
Subhra Legal
Website: https://subhralegal.com/
Email: info@subhralegal.com
Phone: +91 98733 69728